Question 1

How long does delivery take?

Accepted Answer

Dubai orders typically arrive in 1–2 days, Abu Dhabi and Sharjah in 1–3 days, and other emirates in 2–5 days. All orders are shipped free of charge.

Question 2

Can I change or cancel my order after placing it?

Accepted Answer

You can request a cancellation or change within 2 hours of placing your order by contacting our support team. Once the order is dispatched, it cannot be modified.

Question 3

Are your products brand new and original?

Accepted Answer

Yes. All products sold on QuickCart are 100% brand new, factory sealed, and sourced from authorised distributors. Every product comes with an official manufacturer warranty.

Question 4

What is the return window?

Accepted Answer

We accept returns within 14 days of delivery for defective, damaged, or incorrectly shipped products.

Question 5

How long does a refund take?

Accepted Answer

Once we receive and inspect the returned item, refunds are processed within 3–5 business days to the same payment method used.

Question 6

Do I need an account to place an order?

Accepted Answer

Yes, you need to create a free account to place an order. This allows you to track your order, manage returns, and view your order history.

Question 7

Are the products under UAE warranty?

Accepted Answer

Yes, all products come with manufacturer warranty valid in the UAE. Apple products have warranty serviced at authorised Apple centres across the UAE.

Question 8

Do you offer same-day delivery?

Accepted Answer

Same-day delivery is available for orders placed before 12 PM for select Dubai locations. Contact us to confirm availability for your area.

Frequently Asked Questions

Orders & Delivery

Products & Stock

Returns & Refunds

Account & Orders