Warranty Information
Last updated: January 2025
Manufacturer Warranty
All products sold by QuickCart come with the official manufacturer warranty. Warranty terms vary by brand:
Apple
1 year limited warranty + optional AppleCare+
Dell
1 year ProSupport or Basic warranty (varies by model)
Lenovo
1 year depot or on-site warranty
HP
1 year limited hardware warranty
ASUS
1–2 years depending on model
Microsoft Surface
1 year limited hardware warranty
Samsung
1 year manufacturer warranty
What Is Covered
- Manufacturing defects in materials or workmanship
- Hardware component failures (battery, keyboard, screen — under normal use)
- Logic board or motherboard failures not caused by user damage
- Factory-installed software issues
What Is Not Covered
- Physical or accidental damage (drops, spills, cracks)
- Damage from unauthorised modifications or repairs
- Normal wear and tear (cosmetic scratches, battery degradation over time)
- Software viruses or third-party software issues
- Damage caused by improper use or storage
How to Claim Warranty
To initiate a warranty claim, contact our support teamwith your order number and a description of the issue. We will assist you in coordinating with the manufacturer's authorised service centre in the UAE.
For Apple products, you can also visit the nearest Apple Authorised Service Provider in the UAE directly with proof of purchase.